KYC Onboarding Policy
From October 2025 Onwards
Hello there!
As you may be aware, money laundering and the financing of terrorism are major global concerns that pose serious risks to financial systems, societies, and economies. Criminals often attempt to disguise the proceeds of illegal activities, making them appear legitimate, while some use these funds to support terrorist operations. To address these threats, governments, regulatory bodies, and corporations around the world have strengthened their efforts to detect, prevent, and combat illicit financial activity.
At Virtual Office Singapore™, we are committed to being a responsible corporate citizen. Implementing KYC (Know Your Customer) procedures helps us maintain the highest standards of integrity, protect our customers, and ensure compliance with regulations. By verifying identities, we help prevent fraud, money laundering, and other illicit activities, keeping our platform safe for everyone.
Why We Ask for KYC
We believe in fostering a trustworthy and secure business environment. KYC allows us to:
Confirm the identity of all new customers
Ensure that our services are used responsibly
Protect our company and customers from financial crime
Comply with local regulatory requirements
Our 3 Steps KYC Onboarding Process
Customer Information: You’ll provide your personal or business details during sign-up.
Document Verification: Upload government-issued ID, proof of address, and, if applicable, corporate documents.
Review & Approval: Our team reviews your documents carefully and securely. Once approved, you gain full access to our services.
All information you provide is treated with strict confidentiality to ensure your privacy and data security. Please note that we cannot accept customers, including directors and shareholders, from countries listed on the FATF Black and Grey Lists. Additionally, any application deemed suspicious may be reported through Suspicious Transaction Reports (STR) to the Singapore Police Force in accordance with regulatory requirements.
Thank you for helping us maintain a safe and compliant platform, so we can continue delivering trusted services to all our customers.
Should you require any further assistance, please do not hesitate to contact me, or any of my colleagues. Our contact details could be found on contact page.
Yours Sincerely, Peter Tan Chief Executive Officer
|
|
 Business Profile from ACRA
 Passport & NRIC of All Directors & Shareholders
 Video Call Of Directors
 KYC Questionnaire
|